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How To Find Cleaners For Airbnb

find cleaner for airbnb

For Airbnb hosts, it’s no secret that cleanliness is the number one factor in garnering a 5-star review. As any seasoned host knows, high reviews directly correlate with increased bookings over time. According to a study by IntelliHost, the numbers speak volumes: a 4.9 cleaning average rating earns 8% more than a 4.8 and 4.7 rating, 25% more than a 4.6-star rating, and a whopping 42% more than a 4.5-star rating.


But here’s the burning question: How do you find cleaners for Airbnb and to do such a good job that they translate into such profitable returns on your Airbnb rental? Let’s get into the essential strategies for finding top-notch cleaners to perform a vacation rental cleaning who can elevate your hosting game.

Key Takeaways 

    1. Cleanliness is crucial for Airbnb success, directly impacting ratings and bookings.
    2. Define your cleaning needs, including property details, frequency, budget, tasks, and special requests.
    3. Explore different cleaner options: online marketplaces, local cleaning companies, and individual cleaners.
    4. Research potential cleaners, conduct interviews, and vet their qualifications.
    5. Monitor cleaner performance and guest feedback so high standards are maintained.
    6. Consider secure payment gateways and sign a contract for clear expectations.
find cleaner for airbnb

First Step as an Airbnb Host: Defining Your Needs

Understanding what your Airbnb needs in terms of cleaning is imperative before you start looking for cleaners. Knowing exactly what needs to be cleaned and how often helps to keep your property always ready for guests. It also makes their stay more enjoyable and boosts your chances of positive reviews and more bookings. Additionally, figuring out your cleaning needs translates to a realistic budget, preventing unexpected expenses later on. 


Here’s how to define your cleaning requirements:

Property Details

  • Figure out how big your place is and how many bedrooms and bathrooms it has. This helps cleaners estimate how much time they’ll need for each cleaning.
  • Let them know about any special features your property has, like a hot tub or pool, so they can prepare accordingly.

Frequency and Turnaround Time

  • Decide how often you need cleaning done based on how often you have guests coming and going. Do you need it done daily, weekly, or just whenever you have new guests?
  • Consider how quickly you need the place cleaned between guests. If you have back-to-back bookings, you’ll need a cleaner who can work fast.


  • Decide how much you can afford to spend on cleaning. This might be based on how long it takes to clean your place or a flat fee for each cleaning.
  • Don’t forget to budget for any extra services you might need, like laundry or stocking up on supplies.

Special Requests

  • Think about any special requests you might have, like using eco-friendly cleaning products or being pet-friendly.
  • Make sure to let potential cleaners know about these requests so they can accommodate them.
find cleaner for airbnb

Exploring Different Airbnb Cleaner Options on the Market

When it comes to finding the right cleaner for your Airbnb, you have several options to consider. Each option has its own advantages so you need to choose the one that is more suitable depending on your specific needs and preferences. Let’s explore the different Airbnb cleaner options on the market:

Online Marketplaces

Online marketplaces for Airbnb cleaners are platforms where you can connect with vetted cleaning professionals in your area to book cleaning services for your property. These marketplaces typically work by allowing you to browse profiles of available cleaners, view their ratings and reviews from previous customers, and book appointments based on your scheduling needs. Once booked, the cleaner will arrive at your property at the agreed-upon time to perform the requested cleaning tasks.

  • Convenience: Easy way to find and book cleaners without hassle.
  • Vetting Process: Cleaners are background-checked for reliability.
  • Reviews and Ratings: Read previous customer reviews for peace of mind.
  • Easy Scheduling: Book appointments that fit your availability with ease.


  • Quality Variability: Cleaning quality may vary between different cleaners.
  • Limited Control: Less control over who is assigned to clean your property.
  • Service Fees: Additional fees may be charged on top of the cleaner’s rate.
  • Communication Challenges: Communication may be restricted to the platform’s messaging system.
find cleaner for airbnb

Local Cleaning Companies

Local cleaning companies are professional businesses that offer cleaning services for residential and commercial properties within a specific area. These companies typically employ trained cleaners who are equipped with the necessary tools and supplies to efficiently clean and maintain properties.

  • Professional Service: Get high-quality cleaning from trained professionals.
  • Reliability: Expect consistent service from a reputable local company.
  • Customizable Options: Tailor services to your specific needs and preferences.
  • Insurance Coverage: Enjoy peace of mind with insurance protection against accidents or damages.
  • Cost: Cleaning services from a local company may be more expensive compared to other options.
  • Limited Availability: Availability may be restricted, especially during busy times.
  • Less Personalization: May receive less personalized attention compared to independent cleaners.

Individual Cleaners

Individual cleaners, also known as freelance cleaners or independent cleaners, are self-employed individuals who offer cleaning services on a freelance basis. They usually work alone or with a small team and provide cleaning services for residential and commercial properties. These cleaners may advertise their services independently or through word-of-mouth referrals.

  • Personalized Service: Customized cleaning according to your preferences.
  • Direct Communication: Easy communication without middlemen.
  • Flexibility: More scheduling options to fit your needs.
  • Cost-Effective: Often offer competitive rates compared to larger companies.
  • Reliability Concerns: Dependability may vary, with limited backup support.
  • Limited Services: May not offer as many services as larger companies.
  • Insurance Coverage: Lack of insurance may leave you vulnerable to damages.
  • Quality Variability: Cleaning quality may differ based on individual skills.
find cleaner for airbnb

Vetting and Selecting the Right Airbnb Cleaner: An In-depth Guide

Let us now walk you through the process of vetting and choosing the perfect cleaner for your Airbnb property. By following these steps, you can guarantee that your property stays clean, guests are satisfied, and your Airbnb business thrives.

Research Potential Cleaners

When you’re on the hunt for the right cleaners for your Airbnb, start by asking around. Talk to other hosts you know, friends, or locals who might have hired cleaners before. Their experiences and recommendations can be valuable insights into finding reliable help. You can also check online platforms like Yelp or Google Reviews, where you’ll find ratings and feedback from customers about local cleaners. Take your time reading through these reviews to get a sense of the cleaner’s reputation and reliability.


Once you have some potential cleaners in mind, dig a little deeper into their backgrounds. Visit their websites or profiles to learn about their experience, services, and availability. Look for cleaners who have experience with Airbnb properties or similar cleaning tasks. 


Here are some important things your prospective cleaners should have: 


  • Check if they have a professional website with information about their services.
  • Make sure that they offer responsive customer support.
  • Confirm that they vet their cleaners for reliability.
  • Look for positive testimonials or reviews from previous clients.

Conduct Interviews

Conducting interviews with potential cleaners is a critical step in finding the right fit for your Airbnb property. During these interviews, take the opportunity to ask specific questions about their experience, cleaning methods, and availability. Inquire about their familiarity with cleaning Airbnb properties or similar accommodations, as well as their ability to handle any unique requirements your property may have. 


Additionally, discuss their scheduling flexibility so they can accommodate your preferred cleaning frequency and turnaround time between guests. Use the interviews as an opportunity to establish rapport and assess the cleaner’s responsiveness and willingness to accommodate your needs. Pay attention to their demeanor, attitude, and level of engagement during the interview process. 

When interviewing potential cleaners for your Airbnb property, make sure that they understand and adhere to Airbnb’s specific 5-step enhanced cleaning process. This process outlines important cleaning practices required between guest stays for a clean and safe environment. Ask the cleaning company if they are familiar with these steps and how they incorporate them into their cleaning routine.

cleaning balcony airbnb

Evaluate Cleaning Supplies and Equipment

When assessing cleaning supplies and equipment, inquire about the specific products and tools used by the cleaner. Ask about the types of cleaning solutions and equipment they utilize to meet your standards for cleanliness and safety. 


Additionally, clarify whether the cleaner brings their own supplies or if you’re responsible for providing them. Knowing this information upfront helps you plan accordingly and keeps the cleaning process running smoothly.

Secure Payment Getaways

In the digital age of 2024, online booking has become the norm for securing cleaning services, including for Airbnb properties. It’s crucial that cleaners have secure payment gateways in place to protect your personal information. These gateways encrypt payment details, ensuring that sensitive data such as credit card numbers are kept safe from unauthorized access. By using secure payment gateways, you can book cleaning services with confidence, knowing that your financial information is safeguarded throughout the transaction process.

Sign a Contract

After selecting the ideal cleaner for your Airbnb property, establish clear expectations by drafting a written contract. This contract serves as a formal agreement between you and the cleaner, outlining key terms and conditions. It should include details such as the scope of work, specifying the cleaning tasks to be performed, as well as the frequency of cleaning appointments. Additionally, the contract should outline pricing terms, including the agreed-upon rates for services rendered and any additional fees or charges.


Payment terms should be clearly stated in the contract, specifying how and when payments are to be made. This may include details such as payment methods accepted, billing cycles, and due dates for payment. It’s also important to include a cancellation policy, outlining procedures and any associated fees in the event that either party needs to terminate the agreement.


Before finalizing the contract, review it carefully with the cleaner so all terms are clearly understood and agreed upon. This is an opportunity to clarify any questions or concerns and make any necessary revisions to the contract to accurately reflect the agreed-upon terms. Once both parties are satisfied with the contract terms, it can be signed, formalizing the agreement and providing a framework for a successful working relationship between you and the cleaner.

a clean airbnb rental

Monitor Performance

Monitoring the cleaner’s performance is a must to guarantee your Airbnb property maintains high cleaning standards. Regularly assess their work to check if it meets your expectations and the agreed-upon scope of work. Get feedback from guests to gauge their satisfaction with the cleanliness of the property, as their input is valuable in identifying areas for improvement.


One effective way to keep track of the cleaner’s performance is by monitoring the ratings that your guests leave regarding the cleanliness of your Airbnb property. These ratings provide valuable feedback on the quality of the cleaning service and can help you identify any areas that may need improvement. Pay close attention to the cleanliness ratings provided by guests in their reviews, as they offer real-time insights into the overall satisfaction with the cleaning standards. 


By regularly reviewing these ratings, you can pinpoint any recurring issues or patterns that may indicate areas for improvement. For example, if multiple guests mention specific cleanliness concerns, such as dirty bathrooms or dusty surfaces, it may be a sign that the cleaner needs to focus more attention on these areas during future cleanings.

Final Thoughts

Keeping your property or Airbnb impeccably clean is more than just a good practice – it’s a game-changer. Your guests expect nothing less than a spotless space, and delivering on this front can significantly impact your ratings and keep visitors coming back for more. In a sea of options, a consistently clean and tidy environment not only sets you apart but also earns you the trust and satisfaction of your guests, making them more likely to leave glowing reviews and return for future stays.


If you’d rather skip the hassle of finding the perfect cleaner, look no further than Zauli Maids. Our team of experienced and skilled cleaners is here to take the stress off your shoulders and ensure your guests have an unforgettable stay. With our vacation rental cleaning services, you can trust that your property will be in tip-top condition before each guest arrives. So sit back, relax, and let Zauli Maids handle the cleaning – we’ve got you covered!

living room of airbnb


How do I determine the appropriate pricing for cleaning services for my Airbnb property?

The pricing for cleaning services can vary depending on factors such as the size of your property, the frequency of cleanings, and the specific services required. You can request quotes from multiple cleaning companies to compare prices and ensure you’re getting a fair rate for the services provided.

What should I do if I'm not satisfied with the cleaner's performance?

If you’re not satisfied with the cleaner’s performance, it’s important to address your concerns directly with them. Provide specific feedback on areas that need improvement and give them an opportunity to rectify the situation. 

When hiring cleaners for your Airbnb property, it’s important to ensure compliance with local labor laws and regulations. This may include requirements related to minimum wage, employee classification (e.g., independent contractor vs. employee), and worker’s compensation insurance.

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